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MoroBnB at a glance
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MoroBnB is Morocco's peer-to-peer rental platform: find or list accommodations (riads, apartments, villas) directly, without middlemen.
Unlike global platforms, MoroBnB is built for Morocco — cities, neighbourhoods, languages and pricing adapted to the local context.
Browse hundreds of listings across Morocco in under 2 minutes at morobnb.com.
Yes, completely free.
Sign-up, browsing and contacting hosts are all free for travellers.
You only pay for the accommodation, directly with the host — MoroBnB adds no hidden service fee to your payment.
Tip: create a free account and explore listings with no commitment.
We encourage good practices: verified profiles, accurate photos, and authentic reviews left by real travellers.
Before booking:
- Read previous reviews
- Check photos and description carefully
- Message the host through MoroBnB
- If in doubt, report the listing to support
A responsive, well-rated host is always a good sign. Check their full profile.
Bookings & availability
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1) Open the listing.
2) Choose your dates and number of guests.
3) Send the request or confirm instantly if available.
4) Track the status in “My bookings”.
Example: “March 12–15, 2 adults, arrival around 7pm.”
“Pending” means your request is waiting for the host’s response.
If the host accepts, it becomes “confirmed”. If the host declines, it becomes “declined”.
If there’s no response, the request may expire automatically (typical window: ~4h).
Tip: send a short message with your arrival time and trip purpose.
Keep your calendar up to date and block unavailable dates.
Enable only options you can manage (prep time, minimum stay, etc.).
Reply quickly to reduce “pending” requests.
Example: automatically block 1 night between stays.
Booking workflow (step by step)
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1) Search a destination (city/neighborhood) and apply filters (price, capacity, amenities).
2) Open the listing: read the description and rules, and check availability on the calendar.
3) Select your dates + guests.
4) If the listing is instant book: confirm. Otherwise: send a request.
5) Track the status in “My bookings” and use messaging to coordinate (arrival, access).
Message example: “Mar 12–15, 2 adults, arrival around 7pm. Work trip—self check-in possible?”
1) Verify the summary (dates, guests, total, conditions).
2) Use messaging to confirm arrival time and get access instructions.
3) On arrival day: follow check-in instructions and report any issue quickly via messaging.
4) After the stay: leave a factual review.
Checklist: arrival time, on-site contact, parking, Wi‑Fi, key rules.
pending: request sent, waiting for host response.
confirmed: accepted booking.
completed: stay finished.
declined: declined by host.
cancelled_by_guest/host: cancelled.
You’ll see these in “My bookings” and sometimes in the calendar.
Example: if you’re “pending”, wait for confirmation before making fixed plans.
Payments & billing
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MoroBnB does not process stay payments online — settlement happens directly between traveller and host, in the agreed way (bank transfer, cash, etc.).
This means:
- Zero MoroBnB commission added to your stay payment
- No service fee tacked on to your bill
- You pay exactly the price shown in the listing
Online payments on MoroBnB only apply to host subscriptions (listing plans).
Tip: always agree on payment terms via MoroBnB messaging to keep a written record.
Host subscription payment:
1) Check balance/limits and entered details.
2) Try another payment method.
3) Temporarily disable script blockers.
4) Retry after a few minutes.
If it keeps failing, contact support with the time, plan, and amount.
Example: “Pro subscription payment failed 600 MAD on Jan 15 at 20:14 on iPhone Safari.”
Never pay a host in advance (bank transfer, cash, card, crypto) and don’t move off-platform.
MoroBnB will never ask for your bank details or codes (SMS/OTP) via messages.
If in doubt: stay on MoroBnB messaging, report the listing/user, and contact support.
Example: if someone asks for an IBAN/WhatsApp transfer, refuse and report.
Cancellations & changes
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Go to “My bookings”, open the booking, then choose “Cancel”.
Conditions (fees, deadlines) depend on the listing policy and booking status.
Example: canceling 48 hours before arrival vs. same day.
In most cases, you need to request a change via messaging.
The host confirms based on availability. If the price changes, an adjustment may apply.
Example: “Can we move from 12–15 to 13–16?”
Account, security & trust
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1) Confirm your email and password.
2) Use password reset if needed.
3) Check cookies/browser settings.
4) If 2FA is enabled, use a valid code.
Example: “Password reset but still rejected” → try private browsing.
Use the report page if available, or contact support.
Always include: listing ID, booking ID, screenshots if needed, and a factual description.
Be specific: arrival time, number of guests, special needs.
Keep it short and polite, and avoid sensitive information.
Example: “Arriving 6:30pm, 2 adults + 1 child, need a crib if possible.”
Include: check-in, access instructions, parking, Wi‑Fi, key rules.
Avoid sharing sensitive data publicly; use the message thread.
Example: “Check-in from 3pm. Keybox code: **** (sent on arrival day). Wi‑Fi: MoroBnB / pwd: ****.”
Why list on MoroBnB?
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MoroBnB lets you rent your property while keeping 100% of your rental income — the platform charges zero commission on bookings.
You communicate directly with travellers, with no intermediary in the middle.
MoroBnB is built for Morocco: your listings reach an audience specifically looking for local accommodation in Morocco.
A riad rented at 600 MAD/night? You collect 600 MAD — not 480 after commission.
Yes. MoroBnB takes no commission on your bookings.
The model is simple: listing is free, and optional paid plans improve your visibility (more listings, more photos, featured placement).
The price you set is the price the traveller pays — and you keep it all.
Compare: other major platforms charge 15–20% commission per booking.
Under 10 minutes, step by step:
1) Create or sign in to your account
2) Click "Publish my property"
3) Fill in title, description, location, price and capacity
4) Add your photos
5) Publish — your listing goes live
Listings may go through a quick review before becoming publicly visible.
Start with 6–8 bright photos and an honest description. That's enough to get your first requests.
Become a host (getting started)
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It's free and fast:
1) Create an account or sign in
2) Complete your host profile (bio, languages, response time)
3) Publish your first listing (under 10 min)
4) Receive requests directly in your inbox
5) Confirm and manage bookings from your host dashboard
No commission on your rental income — you keep 100% of what you earn.
Tip: set your actual response time. A responsive host receives significantly more requests.
Prepare: a clear title, a structured description, a precise address, nightly price, capacity, number of rooms, amenities, house rules, and sharp photos (natural light).
Photo tip: living room, bedrooms, bathroom, kitchen, entrance, outdoor/terrace if available.
Depending on your plan, you may have limits (e.g., number of listings and photos per listing).
If you hit a limit, upgrade via “Subscription plans”.
Example: Free plan: 1 listing; Advanced: up to 5 listings.
Publishing a listing
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1) Go to “Add a property”.
2) Fill in fields (title, description, city, address, price, capacity, amenities).
3) Add photos.
4) Submit the listing.
Depending on configuration, the listing may require review (“pending_review”) before being published.
Example: start with 8–10 well-framed photos and a 3-part description (space, access, rules).
It means your listing is waiting for approval.
Make sure your information is complete and consistent (address, photos, price, capacity) and edit if needed. You’ll be notified when the status changes.
Tip: avoid overly short descriptions and ensure photos match the actual place.
Go to “My properties” to access your listings, see their stats, and open the availability calendar.
Use these pages to update price, photos, description, and availability.
Example: raise weekend prices and block unavailable dates before accepting new requests.
Calendar & pricing (host)
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Open a property calendar to:
- see booked (confirmed) and pending days
- set nightly price on selected dates
- mark dates as unavailable
- track basic indicators (occupancy, revenue, average rating).
Example: increase prices on Fridays/Saturdays and lower mid-week.
You can export a .ics file to sync your schedule elsewhere.
You can also import a .ics to automatically block dates booked in another calendar.
Example: import an external calendar to avoid double bookings.
In the host area, set your rules: instant booking, minimum nights, and advance notice.
Pick realistic settings—they affect visibility and request quality.
Example: min 2 nights + 24h notice to avoid last-minute arrivals.
Reviews, incidents & safety
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After check-out, leave a factual review: cleanliness, listing accuracy, communication, location.
Good reviews help future guests and hosts improve.
Example: “Easy arrival, accurate listing, stable Wi‑Fi; a bit noisy from the street.”
1) Contact the host via messaging with facts and photos if possible.
2) Allow a reasonable response time.
3) If urgent or unresolved, contact support with your booking ID and a clear summary.
Never pay outside the platform.
Avoid sharing sensitive information (cards, codes) in public messages.
If in doubt, report to support with verifiable details.
Tip: keep communication inside MoroBnB messaging to preserve a record.
Need personalized help?
Describe your situation (booking/listing ID, dates, status) to get a fast answer.